Last update: 8/12/2022

Thank you for visiting www.pearlapartel.com!

These Terms and Conditions of www.pearlapartel.com website have been created and are owned by the Company under the corporate name “PEARL APARTEL PRIVATE COMPANY” and distinctive title “PEARL APARTEL P.C.”, located in Volos, 4 Kouma Str., with TIN 801347738 (hereinafter “PEARL APARTEL” or our “Company”) Wherever the terms “we” and “our” appear on the website, they refer to the Company. The Company offers this website, including all information and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or booking any room, you participate in our “Service” and agree to be bound by the following terms (“Terms & Conditions”, “Terms of Service”, “Terms”). These Terms of Service apply to all users of the Site, including without limitation users who are browsers, suppliers, customers, merchants etc.

Please read these Terms carefully before accessing, browsing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions, then please do not use any services. Acceptance is expressly limited to these Terms.

Any new features or tools added to the current website are also subject to these Terms. We may make changes to these Terms from time to time. We may make them for a variety of reasons, such as to incorporate changes or legal requirements, new features, or changes in our business practices. The most recent version of these Terms will be posted in the relevant section of the website, which you should check regularly, as this is the version that applies. If the changes we have made affect your rights or obligations, we will notify you in advance by reasonable means, which may include notice via the website/application or by email. If you continue to use the Services after the changes are implemented, then you agree to the revised Terms.

1.1 ACCEPTANCE

By agreeing to these Terms, you represent that you are at least of age of majority to do so in your country, state or province of residence or that you are at least of the age of majority and have given us your consent to allow any of the minors under your supervision to use this website and its services. You also represent that you have legal capacity in your country, state or district of residence. You may not use our services for any unlawful or unauthorized purpose, nor may you, in using the Service, violate any law in your jurisdiction (including, without limitation, copyright and royalty laws).

Violation or breach of any of the Terms will result in immediate termination of the Services provided to you by the Company.

1.2 GENERAL CONDITIONS

We reserve the right to refuse to provide services to anyone for any reason at any time, particularly if they fail to comply with these Terms. You understand that content relating to you (excluding debit/credit card details) may be transmitted without encryption and may be subject to (a) transmission over various networks, (b) changes to conform and adapt to the technical requirements of networks or other devices. The debit/credit card details are always encrypted during transmission over networks. You agree not to reproduce, copy, sell, resell or exploit any part of our Service , your use of or access to it or any contact on our website through which the Service is provided, without express written permission from us. The section headings used in this Agreement are included for convenience only and do not limit or otherwise affect these Terms.

1.3 INFORMATION SHARING

To simply browse the Website, it is not necessary to share any information.

However, in order to proceed with a booking you should share certain personal data. By sharing these data, you have ensured that you understand the Terms, the Privacy Notice and the Cookies Policy of the website.

By sharing your personal information, you declare that the information you provide us is true and up to date. In the event of a change of your personal information, you must contact the Company to inform us of this change.

You are responsible for maintaining the security and privacy of your information used on the website. You are solely responsible for any activity that takes place with such information.

If you believe that someone has gained access to your information in error, please contact us directly.

1.4 ACCURACY OF ACCOUNT AND PURCHASE INFORMATION

You agree to provide updated, complete and accurate purchase and account information for all booking in our hotel. You agree to promptly update your account and other information, including email address and debit/credit card numbers and expiration dates, so that we can complete your transactions and contact you as required.

1.5 ACCURACY, TIMELINESS AND UPDATE OF COMPANY AND SERVICE INFORMATION

We are committed to the accuracy of the information regarding the identity of the Company and our Service.
However, occasionally there may be information on our website or at the Service that contains typographical errors, inaccuracies or omissions that may relate to rooms’ descriptions, prices, promotions, offers, extra charges and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel bookings if any information on the Service or on any related website is inaccurate at any time without prior notice (including after your booking has been placed).
We undertake no obligation to update, modify or clarify information on the Service or any related website, including without limitation, prices, except as required by law. No specified update or refresh date applicable to the Service or any related website should be taken to imply that all information on the Service or on any related website has been modified or updated.

1.6 MODIFICATION TO THE SERVICE, PRICES AND BOOKINGS

We reserve the right, but are not obligated, to restrict our bookings or Services to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the availability of the services we offer. All rooms’ descriptions or prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue providing any service at any time.

We also reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service. When you make a booking with us, the price at which you proceed is the price that applies.
In the event that we make a change or cancel a booking, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the booking was placed. We reserve the right to restrict or prohibit reservations that, in our sole discretion, appear to have been placed by other merchants, resellers or distributors.

1.7 ROOMS/SERVICES IN DISPLAY

Some rooms or services may be available exclusively online through the website. These rooms or services may have limited availability.
We have made every effort to display as accurately as possible the colors and images of our rooms displayed. We cannot guarantee that the sharpness of the final image from your computer/mobile/tablet screen will be accurate.

We do not guarantee that the quality of the rooms, services, information or other material purchased or booked by you will meet your expectations or that any errors in the Service will be corrected.

1.8 RIGHTS THE COMPANY GRANTS YOU UNDER CONDITIONS

The Company grants you a personal, worldwide, royalty-free, non-transferable, non-exclusive, revocable license to access and use its Services. This license is granted for the sole purpose of using and enjoying the benefits of the Services as provided by the Company in accordance with these Terms.

Therefore, you agree not to:

• use the Services or any content contained in the Services for any commercial purposes without our written consent.
• use the Services for any unlawful, obscene or immoral purpose including collecting or monitoring the personal information of others
• copy, modify, transmit, create derivative works of, use in any way any copyrighted material, image, trademark, trade name, logo, or any intellectual property or proprietary product made available through the Services without our written consent.
• express or imply that any statement you make has our approval.
• send spam, phish, pharm, pretext, spider, crawl, or scrape
• use the Services in a manner that may interfere with, disrupt or adversely affect the Services or the servers or networks connected to the Services.
• upload viruses or harmful code or in any way compromise the security of the Services.
• use any part of the Services as your own without our permission.
• use meta tags or code or other devices referring to the Company or the Services (or any trademark, trade name, logo or slogan of the Company) to direct any person to another website for any purpose.
• modify, adapt, sublicense, translate, sell, reverse engineer, decode, or in any way disassemble any portion of the Services or induce others to do so.
• test the vulnerability of our Services or any of our systems or networks.
• encourage or promote any action that violates these Terms.

We may investigate and take any lawful action to address illegal and/or unauthorised use of our Services, including the termination of our Services to you.

1.9 COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that infringes any party’s intellectual property rights or these Terms. You agree that your Comments do not violate any rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your Comments will not contain defamatory or otherwise unlawful, abusive or obscene material, nor will they contain viruses or other malicious software that could in any way interfere with the operation of the Service or any related website. You must not use a false email address, pretend to be someone else, or mislead us or any third party as to the origin of any comment. You are solely responsible for any Comments and their accuracy. We take no responsibility and are not liable in any way for any Comments posted by you or any third party.

The Company may use all communication means (as phone number, email etc.) in order to get a feedback for your order.

1.10 BOOKING PAYMENTS

You can pay your order either by credit/debit card, bank deposit or PayPal.

The amount that you will have to pay for the payment of your booking will be displayed when you proceed to “checkout”. The final price is determined by the price of the room, and any other costs (e.g. taxes) or discounts that apply. The amount requested depending on the payment method you choose will be the final price you pay.
We will confirm our acceptance of your booking by sending you an email to the email address that you provide during the booking process.

1.11 SECURITY OF TRANSACTIONS

Payments made using a card are processed through electronic payment platform and are accepted through the bank’s secure environment, which maintains an active digital certificate (SSL 128 bit encryption) for the entry of your card details.

The service is certified for electronic payments and its security is certified by the bank’s cooperation with international companies such as Visa International and Mastercard.

1.12 RIGHT TO CANCEL

You may cancel your booking in writing up to three (3) full days prior scheduled arrival for free. In case of non-arrival on the day or cancellation less than three full days your card will be charged for the amount of the first night. In case you have prepaid the full amount, we will contact you to arrange the payback. You are welcome to contact us to rearrange your stay at any point.

From the day of arrival, the reservation can not be cancelled or changed and full payment for the number of nights confirmed at the time of booking will be charged. Reservations made less than three days prior to arrival can not be cancelled or changed.

1.13 TERMS RELATING TO INTELLECTUAL PROPERTY RIGHTS AND TRADEMARKS

The graphic logo and all other product or service names or slogans displayed on this Website are registered and are legal trademarks of the company and/or of its suppliers, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company or the applicable trademark holder.

In addition, the design of this website, including all page headers, custom graphics, button icons and scripts, is the trademark of the Company and may not be copied, imitated or used, in whole or in part, without prior written permission. All the above are protected by Greek and EU copyright laws. All other trademarks, registered trademarks, product names and company names or logos mentioned in this Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by the Company. The Company, always in accordance with the principle of good faith and with the relevant transactional ethics, makes every effort to ensure that the content and information that appears each time on platform are as accurate as possible, but does not bear any responsibility for their credibility.

If you become aware of intellectual property infringement by any party, please notify us by email.

1.14 PROTECTION OF PERSONAL DATA

The management and protection of users’ Personal Data is subject to the terms of this section, the Privacy Notice and the Cookies Policy that are posted, as well as the relevant provisions of Greek and European law for the protection of personal data and consumer protection in electronic transactions (Law 4624/2019, Regulation (EU) 2016/679 (GDPR), Law 3471/2006, Law 2251/1994, PD 131/2003).

1.15 DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The Service offered to you is (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall the Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

1.16 INDEMNIFICATION

You agree to indemnify, defend and hold harmless the Company, its branches, subsidiaries, affiliates, partners, officers, directors, agents, contractors, franchisors, service providers, subcontractors, suppliers, interns and employees, holding them harmless from any claim or demand, including reasonable legal fees, of any third party due to a breach of these Terms of Service or the documents they incorporate by reference, or any law or third-party rights.

In any event, the extent of our liability and indemnity towards you shall be limited to any amount you have paid to us for our Service.

1.17 SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

1.18 TERMINATION

These Terms apply unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our website.

If in our sole discretion you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to the termination date – and/or accordingly we may deny you access to our Services (or any part thereof).

1.19 ENTIRE AGREEMENT

The failure on our part to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

1.20 GOVERNING LAW & CHOICE OF FORUM

These Terms of Service and any separate agreements whereby we provide our Services to you shall be governed by and construed in accordance with Greek law and the courts of Volos shall have jurisdiction to resolve any dispute arising out of these Terms.

1.21 CHANGES TO TERMS OF SERVICE

You can check for the latest version of the Terms & Conditions at any time on this page. We reserve the right, at our discretion, to update, change or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our site periodically for changes. Your continued use of or access to our website or our Service following the posting of any changes to these Terms constitutes acceptance of those changes.

1.22 CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to us at revs@pearlapartel.com.

2. BOOKING SPECIFIC TERMS

2.1 LEAD GUEST

Where the person making the booking is different to the lead guest showing up, the person making the booking may be held responsible for cancellation, non-arrival and damages as set-out in these Terms. Only the lead guest and the named booking party are allowed to use the property and its facilities, any third party visitors are only allowed access at our express permission.

2.2 GUESTS’ BEHAVIOUR

All guests agree to respect the privacy and peace of all other staying guests, neighbours and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not honouring this agreement or causing a disturbance to other guests, neighbours or the owners.

2.3 CHECK-IN & CHECK-OUT TIMES

Guests may check-in after 15:00. Check-out should be done by 11:00 am on day of departure.

2.4 DAMAGES & LOST PROPERTY

We reserve the right to charge the lead guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimise damage and associated costs.

Any lost property, if discovered and found, left behind by guests during a stay will be held for a period of one month. While we will make our best efforts to return lost property to their owners, we accept no responsibility in replacing lost items and encourage guests to ensure they have all their belonging before checking-out.

2.5 SMOKING

Smoking of any tobacco products including, but not limited to cigarettes, cigars, pipes, e-cigarettes, e-liquids etc is only allowed outside the rooms and/or in designated areas as sign posted throughout the accommodation.

2.6 PETS & SERVICE DOGS

We do not accept pets throughout the accommodation, except for service dogs/ We are a dog friendly accommodation and accept dogs to a maximum of 2 dogs.